Shipping Policy

We currently only offer Standard shipping with Delivery Confirmation for domestic shipping, and Standard shipping for international shipping.

The cost for shipping is based upon total order amount.

Domestic shipping

Estimated delivery times:
Contiguous U.S.
2-7 business days
Alaska & Hawaii
5-10 business days

If you would like to have Signature Confirmation applied to your package, please mention it as a special note to seller. Signature Confirmation is free. Delivery Confirmation and Signature Confirmation does not apply to International packages.

Standard delivery timeframes (as noted above) do not apply to APO/FPO shipments.

International shipping

Estimated delivery times:
5-14 business days

Our goal is to process all orders within 72 hours of receipt. Orders are processed and shipped during regular business hours (Monday through Friday 10:00AM - 6:00PM PST, excluding holidays). If we encounter any problems processing or shipping your order you will be contacted within two business days.

Paypal orders

Paypal orders must have confirmed addresses. If your address is unconfirmed, we will contact you within 72 hours in order to verify and confirm the address. If there is still no response, we will have to mail the order to the address provided, however, we cannot be held responsible for missing or undelivered shipments to unconfirmed addresses.

Tracking your packages

You will receive one or more tracking numbers on the confirmation e-mail we send you when your order is shipped for Domestic shipping only. This tracking number can be used to check the status of your package at our shipping carriers' online stores:

USPS
Package tracking: www.framed.usps.com/cttgate/welcome.htm

Canceling an order

You may cancel an order at any time prior to processing at our center by emailing sales@popatopolis.com. Unfortunately, we are not able to cancel orders once they have been shipped. Please refer to our Returns Policies for returns.

Thank you for supporting Popatopolis.com